Returns, Exchanges & Refunds
I don’t like my item, can I return it?
For the wrong size order, you need to return the product within 7 days to us to be eligible for the product exchange in the same category. Kindly email us at care@chew.live to check eligibility for the return.
What do I do if I have received a damaged item?
Any defects in the product, we will consider the return. Kindly email/whatsapp ( care@chew.live ) us the image and the issue. No question asked for genuine concerns.Shipping
Is shipping free in India?
Free Shipping in India on all orders over ₹1000
International orders only on request ( care@chew.live )
Bulk Orders
contact us ( care@chew.live ) for preferential rates
How long will it take to get my order?
All orders are processed within 7-10 business days. Orders are not shipped on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Delivery Rates & Estimates
7-10 business days delivery
Delivery delays may occasionally occur
Others
Unreceived Confirmation Email
If you have not received any emails from us about your purchase, then contact us immediately via email or call we would help you.
Why was my order canceled?
If your order was unexpectedly canceled, chances are that our fraud filter marked your order as fraudulent.